OUTSOURCED IT & RESIDENT ENGINEER
Many companies outsourcing basic tech support services (help desks, etc.), customer help desk functions, and on-site maintenance. For more advanced operations such as security management, data center operation, disaster recovery center, virus protection, data backup and recovery & wireless support. At Metro Lattice we offer:
- Onsite IT staffing:
- Network operation technician
- Support for Move-Add-Changes (MAC)
- Tech support
- Customer support
- Maintenance:
- Onsite
- Remote support
- Server & workstation backup
- Software update, patch & new release maintenance
- Workstation, server & network maintenance
- Network Security:
- Configure & maintenance firewall
- Network & utility systems remote monitoring
- Updating virus, spyware and malware definitions
- Emergency Services